Privacy Policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This only applies as long as no other information is provided in the following processing operations.
"Personal data" is any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information.
Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the accessed page, date and time of access, the IP address, the amount of data transferred, and the requesting provider. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our offer.
Your data will be transmitted, among other places, to Canada. There is an adequacy decision from the EU Commission for data transfers to Canada.
Contact
Responsible party
Contact us upon request. The controller responsible for data processing is: SGH Handelsgesellschaft mbH, Wöllnitzer Str. 56, 07749 Jena Germany, +4917672288977, service@gorillagesund.de
Initiative contact by the customer via email
If you initiate contact with us via email, we collect your personal data (name, email address, message text) only to the extent you provide it. The data processing serves to process and respond to your contact request.
If the contact is for the purpose of carrying out pre-contractual measures (e.g., consultation in case of purchase interest, creation of offers) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We only use your email address to process your request. Your data will then be deleted in accordance with legal retention periods, unless you have consented to further processing and use.
Orders
Collection, processing, and sharing of personal data when placing orders
When ordering, we collect and process your personal data only to the extent necessary to fulfill and process your order as well as to handle your inquiries. Providing the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be shared, for example, with the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.
Your data will be transmitted, among other places, to Canada. There is an adequacy decision from the EU Commission for data transfers to Canada.
Payment service provider credit check
Use of Amazon Payments
We use the Amazon Payments payment service of Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments") on our website.
The data processing serves the purpose of being able to offer you payment through the payment service Amazon Payments.
To integrate this payment service, it is necessary for Amazon Payments to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in offering a customer-oriented selection of various payment methods. You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.
By selecting and using "Amazon Payments," the data required for payment processing will be transmitted to Amazon Payments in order to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
Further information on data processing when using the Amazon Payments payment service can be found in the associated privacy policy at: https://pay.amazon.com/de/help/201212490 (https://pay.amazon.com/de/help/201212490)
Use of personal data when selecting Klarna payment options
To offer you Klarna's payment options, we will transmit personal data, such as contact details and order data, to Klarna. This allows Klarna to assess whether you can use the payment options offered via Klarna and to tailor the payment options to your needs. General information about Klarna can be found at: https://www.klarna.com/de/ (https://www.klarna.com/de/). Your personal data will be handled by Klarna in accordance with applicable data protection regulations and according to the information in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy).
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that allows for the unique identification of the browser when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually on acceptance as well as prevent the storage of cookies and transmission of the contained data. Already stored cookies can be deleted at any time. However, we point out that you may then not be able to use all functions of this website fully.
You can find information on how to manage (including disabling) cookies in the major browsers at the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies (https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after changing pages.
The use of cookies or similar technologies is based on § 25 para. 2 TTDSG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.
You have the right to object at any time to the processing of personal data concerning you for reasons arising from your particular situation.
Rights of the data subjects and storage duration
Duration of storage
After the complete fulfillment of the contract, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and will be deleted after the expiration of the period, unless you have consented to further processing and use.
Rights of the data subject
You have the following rights under Art. 15 to 20 GDPR if the legal requirements are met: right to access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
In addition, you have the right to object under Art. 21 para. 1 GDPR against processing based on Art. 6 para. 1 f GDPR, as well as against processing for the purposes of direct marketing.
Right to complain to the supervisory authority
You have the right under Art. 77 GDPR to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.
You can file a complaint with the supervisory authority responsible for us, which you can reach at the following contact details:
Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
Visitor entrance: Puttkamerstr. 16 - 18 (5th floor)
10969 Berlin
Tel.: +49 30 138890
Fax: +49 30 2155050
E-Mail: mailbox@datenschutz-berlin.de
Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR, you have the right to object to these processing activities at any time with effect for the future for reasons arising from your particular situation.
After an objection has been made, the processing of the affected data will be terminated unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.
last update: 10.01.2022
