Data protection

Privacy Policy

"Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This only applies as long as no other information is provided in the subsequent processing operations."
"Personal data" means any information relating to an identified or identifiable natural person.


Server log files
You can visit our websites without providing any personal information.
Every time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, the date and time of the retrieval, the IP address, the amount of data transmitted, and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the uninterrupted operation of our website as well as improving our services.
"Your data will be transmitted, among other places, to Canada. There is an adequacy decision from the EU Commission for data transmissions to Canada."

contact

Person responsible
Contact us upon request. The data processing responsible is: SGH Handelsgesellschaft mbH, Wöllnitzer Str. 56, 07749 Jena Germany, +4917672288977, service@gorillagesund.de




Initiative contact by the customer via email
"If you initiate contact with us via email, we will only collect your personal data (name, email address, message text) to the extent you provide it. The data processing is for the purpose of processing and responding to your contact request."
If the contact is for the purpose of carrying out pre-contractual measures (e.g. consultation in case of purchase interest, preparation of offers) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
"We only use your email address to process your request. Your data will then be deleted in accordance with legal retention periods, unless you have consented to further processing and use."

Orders


Collection, processing, and transfer of personal data in orders
When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order as well as to handle your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data will result in no contract being concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.
"Your data may be shared, for example, with the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transmission is limited to a minimum."
"Your data will be transmitted, among other places, to Canada. There is an adequacy decision from the EU Commission for data transmissions to Canada."


Payment service provider credit report

Use of Amazon Payments
"We use the payment service Amazon Payments from Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; 'Amazon Payments') on our website."
The data processing serves the purpose of being able to offer you payment through the payment service Amazon Payments.
"To integrate this payment service, it is necessary for Amazon Payments to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when accessing the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser."
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in providing a customer-oriented offer of various payment methods. You have the right to object at any time to the processing of your personal data for reasons arising from your particular situation.
By selecting and using "Amazon Payments," the data required for payment processing will be transmitted to Amazon Payments in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
For more information on data processing when using the payment service Amazon Payments, please refer to the corresponding privacy policy at: https://pay.amazon.com/de/help/201212490 (https://pay.amazon.com/de/help/201212490)

Use of personal data when selecting Klarna payment options
"In order to offer you the payment options from Klarna, we will transmit personal data, such as contact details and order information, to Klarna. This allows Klarna to assess whether you can take advantage of the payment options offered by Klarna and to tailor the payment options to your needs. General information about Klarna can be found at: https://www.klarna.com/de/ (https://www.klarna.com/de/). Your personal information will be handled by Klarna in accordance with applicable data protection regulations and in accordance with the information in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy)."



cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that allows for the unique identification of the browser when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually on their acceptance, as well as prevent the storage of cookies and the transmission of the data contained. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.

"You can find information on how to manage (including disabling) cookies in the major browsers at the following links:"
Chrome: https://support.google.com/accounts/answer/61416?hl=en (https://support.google.com/accounts/answer/61416?hl=en)
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies (https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)
Mozilla Firefox: https://support.mozilla.org/en/kb/allow-and-block-cookies (https://support.mozilla.org/en/kb/allow-and-block-cookies)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)


Technically necessary cookies
"As long as no other information is provided in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change."

The use of cookies or similar technologies is based on § 25 para. 2 TTDSG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our services.
You have the right to object at any time to the processing of your personal data for reasons arising from your particular situation.

Rights of the affected and storage duration

Duration of storage
"After the complete execution of the contract, the data will initially be stored for the duration of the warranty period, and thereafter in consideration of legal, particularly tax and commercial law retention periods, and will then be deleted after the expiration of the period, unless you have consented to further processing and use."

Rights of the data subject
You have the following rights under Articles 15 to 20 of the GDPR, provided that the legal requirements are met: right to access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, you have the right to object under Art. 21 para. 1 GDPR to the processing based on Art. 6 para. 1 f GDPR, as well as to the processing for the purpose of direct marketing.

Right to lodge a complaint with the supervisory authority
You have the right to lodge a complaint with the supervisory authority in accordance with Art. 77 GDPR if you believe that the processing of your personal data is not lawful.

"You can file a complaint, among other places, with the supervisory authority responsible for us, which you can reach at the following contact details:"

Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstrasse 219
Visitor entrance: Puttkamerstr. 16 - 18 (5th floor)
10969 Berlin
Tel.: +49 30 138890
Fax: +49 30 2155050
E-Mail: mailbox@datenschutz-berlin.de

Right of objection
"If the personal data processing listed here is based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR, you have the right to object to these processing activities at any time for reasons arising from your particular situation, with effect for the future."
"After a successful objection, the processing of the affected data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims."

last updated: 01/10/2022